FAQs

 How much is delivery?

UK (exc Ireland)
Orders over £100
Orders under £100

 

Free
£5

Europe & Ireland

£15

Worldwide

£25

 

When will I receive my order?

UK orders are sent by Royal Mail 24hr tracked service.

International orders are sent by Royal Mail International tracked and signed for service. 

We do a daily pack on Mondays to Fridays. If you place your order before 3pm you should receive your item the next working day within the UK. European and worldwide deliveries take a little longer.

Please note orders are delivered Monday to Saturday, excluding Bank Holidays. We cannot accept responsibility for late deliveries due to unforeseen circumstances.

If you haven't received your order after 5 working days (UK orders) please contact us using the email contact form and we will look into it for you.

 

Do you deliver to university addresses?

Yes we do, but please ensure you provide detailed information such as; room number, name of residency hall, building, block or department. Without this information parcels may go missing!

 

Do I need to sign for my delivery?

 

Orders from within the UK (exc. Ireland) will not need to be signed for and will be shipped via Royal Mails 24hr tracked service.

 

Do I have to pay custom's charges? 

If you're delivery address is outside of the UK, items may be subject to taxes, fees, levies or other charges due to local laws or customs rules. The person placing the order is responsible for all customs costs associated with the import of the items.