When will I receive my order?
We aim to deliver any UK order made before 3PM the next working day.
International orders are sent by DHL tracked service.
Orders are delivered Monday to Saturday, excluding Bank Holidays. We cannot accept responsibility for late deliveries due to unforeseen circumstances.
If you haven't received your order after 5 working days (for UK orders) please contact us using the email firstname.lastname@example.org and we will look into it for you.
Do you deliver to university addresses?
Yes we do, but please ensure you provide detailed information such as; room number, name of residency hall, building, block or department.
Do I need to sign for my delivery?
Orders from within the UK (exc. Ireland) will not need to be signed for and will be shipped via Royal Mails 24hr tracked service.
Do I have to pay custom's charges?
If your delivery address is outside of the UK, items may be subject to taxes, fees, levies or other charges due to local laws or customs rules. The person placing the order is responsible for all customs costs associated with the import of the items.
How much is delivery?
Europe & Ireland
Any other questions?
For any other questions or inquiries, feel free to email us at email@example.com
Notes about sizing:
We recommend buying the Yeezy 350s half a size up (or a full size if you have wider feet) due to their tighter fit.
Yeezy Slides & Foam Runners
We recommend buying the Yeezy slides and foam runners a full size up to ensure a snug and comfortable fit.
Abbreviations to look out for which will not follow standard sizing:
GS - Grade School: Sneakers made in sizes for children aged around 6 - 10. These also tend to fit adults with smaller feet, but we advise taking half a size up if you’re an adult purchasing these tighter fits. These typically run from a UK 3 to a UK 6.5.
PS - Preschool: Sneakers made in sizes for children aged 3 - 5. These run from a UK Children's 10 to a UK 2.5.
TD - Toddler: Sneakers made in sizes for toddlers. These run from a UK Children's 1.5 to a UK Children's 9.5.
I - Infant: Sneakers made in sizes for Infants. These typically run from a UK Children's 0 to a UK Children's 3.
W - Womens: Sneakers made specifically to fit women's feet. These are typically less wide than the standard shoe fit.
Please note that sizes between brands will fit differently. For example, a size 8 Adidas will not fit the same as a size 8 Nike.